1. What scrub brands do you offer?
Our most popular brands are Ava Therese by Zavate and Skechers, but we offer high-quality styles from numerous other companies, including Barco One, White Cross, Zavate, and more! Our brands feature vibrant solid-colored and print scrubs to suit a variety of styles.
2. What payment options are available at ScrubBox?
We offer several convenient payment options, including Apple Pay, Google Pay, Amazon Pay, and PayPal. ScrubBox also accepts major credit cards like Mastercard, Discover, and American Express.
3. How much does shipping cost at ScrubBox?
We offer free shipping on orders over $25 and ship to nearly any U.S. address. Your shipping cost will depend on your item’s weight for orders under this threshold. We round up weights to the nearest pound in line with our partner shipping service providers.
4. Can I get a refund if my scrubs don’t fit?
ScrubBox will allow you to return most unopened items up to 30 days after your delivery date for a complete refund. If an error on our part leads to the return (e.g., defective or incorrect product), we’ll cover the shipping costs. You’ll receive the refund in about four weeks or less. Please use our contact form to share with us your product details and order number and start the return process. We’ll provide you with instructions for completing the return.
5. What scrub sizes do you offer?
Our scrub sizes range from XS to 5XL depending on the item.
6. How can I choose the right scrub size?
Using a clothing measuring tape, you can estimate your scrub size by measuring your hips, waist, and bust. An XS scrub top will fit a woman with a 32” to 24” chest, 24” to 26” waist, and 32” to 34” hip. A 5XL scrub top is designed to fit a woman with a 62” to 64” chest, 54” to 56” waist, and 62” to 64” hip.
ScrubBox also strives to put the size guide provided by the manufacturers themselves in the images of all new products being uploaded for sizing. Get in touch with us for guidance on choosing the right size for you.
7. How can I contact ScrubBox with questions?
Absolutely! You can reach out to us in several ways. If you complete our contact form, one of our customer support representatives will reach out to you promptly. You may also call us at 309-344-8520. Any mail can be sent to the following address: 627 N. Seminary St., Galesburg, IL 61401.
You can also reach out via email: info@scrubbox.com or jaclyn@scrubbox.com. This is often the quickest way to get in contact with us as we typically answer emails at all hours of the day and night.
8. Is shopping at ScrubBox safe?
Yes, our ScrubBox website is completely secure. Our online system is encrypted, which means any data you enter into our site is secure when you place an order.
9. What scrub colors and designs are available at ScrubBox?
We offer various scrub colors to suit your taste and your healthcare establishment’s standards. Choose hues ranging from lilac to grape, wine, black, gray, and hunter green. Our popular print scrub top designs include those with trees, the word “hope,” cats, nursing instruments (e.g., stethoscope), hearts, and even holly-jolly-themed avocados for the holiday season.
10. How much do your scrub pants and tops cost?
Our scrub pants range from $25 to a little over $60. Scrub tops cost $23 to a little over $54. You can shop for your desired product by price on our website.